![]() You can easily test the market by introducing a new product to your community before the official release, finding out the problems facing your company, generating new prototype ideas, and improving your community. You can use this feedback to understand your market and improve service delivery. Receive Feedback on Products and ServiceyĬommunities and forums are excellent ways to collect feedback on your services and operations. One can achieve this by posing open-ended questions or running a poll and getting results since there are available Slack integrations for polls. The fact that so many individuals participate in Slack groups offers an opportunity for insights into how people perceive certain things. This makes it easier for them to understand and resolve the confusion instantly, unlike when using phone calls or handwritten letters. For example, share when explaining something to colleagues by demonstrating it on your screen and sharing it with them. You can deploy the Rocket.Chat server in several ways (such as with Docker, Kubernetes, OpenShift, etc.), but I'm going to go the snap route as that's the absolute easiest method.Slack offers visually collaborative features that make it possible for one to share their screen. ![]() I'm going to demonstrate how simple the installation is using the Linux operating system (specifically Ubuntu Server 22.04). If that sounds like something you could use for either your business or your family, let's get it installed. ![]() Omnichannel Basic (which includes live chat).With the option we'll be installing here, you'll get features like: If your organization requires more than that, you should consider either the Pro or Enterprise cloud-hosted option. The Community edition (which is what we'll be dealing with) is best suited for 100 users. You can install and use the server on your own hardware or you can pay for a cloud-hosted plan. First off, you can go two routes with Rocket.Chat. ![]()
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